Trillium takes pride in providing customers with flexible and expedient service and support. Our management team has over a century of combined vacuum experience, and our technicians undergo extensive qualification training prior to repairing your products and are regularly measured on procedural conformance.
With this deep and broad experience in vacuum systems, Trillium service specialists have the expertise and resources to help maintain your cryopumps, coldheads, and helium compressors at optimal performance levels. Trillium can assist with all applications including semiconductor, vacuum coating, MRI, space simulation and many more.
In addition, Trillium’s engineering team is available for on-site installation, troubleshooting and training to ensure your staff has the confidence and ability to operate, maintain and optimize your cryogenic systems.
We support our clients’ efforts to do as much as possible in-house. That’s why we offer extensive technical documentation (link). Trillium also offers customer training for primary pumps, chillers and gas abatement systems as well as general vacuum theory and applications. Each training session is customized to the customer’s specific needs and can be conducted at Trillium’s facilities or at the customer site. Trillium offers this training to further support customer success, making sure the customer is able to maximize the use of their equipment.